In our latest interview with Inside Sales Representative Tove Hiller, we explore the intricacies of her role and how she is navigating her new responsibilities in a different business line. Tove's journey, transitioning from recruitment to sales, highlights professional development, adaptability, and the power of networking within an organization. Take a look!
➡ Read also: Understanding and Engagement: navigating the sales world with Julia Rochelli.
A unique role in sales
Tove's position as an Inside Sales Representative is a relatively new addition to her business unit, allowing her to shape and define her responsibilities. "My role involves generating new leads, which is quite varied," she explained. "I start with long lists of potential clients, segmented by our different focus industries, including those referred by partners and prospective customers from other business areas. With this in place, I research the key stakeholders and companies. This includes reading their annual reports and recent news to understand their current landscape.”
Transitioning from recruitment to sales
Tove's transition from a recruitment role to sales highlights her adaptability and eagerness to learn. Previously working in recruitment, she was intrigued by the dynamic and exciting field of data & AI. "I always enjoyed talking to people and building connections, which is essential in recruitment and sales," Tove shared. "When the opportunity to move into sales within Data & AI came up, I saw it as a chance to explore a new side of the business and develop my skills further".
I saw it as a chance to explore a new side of the business and develop my skills further
The importance of networking
Networking within the organization has been a significant aspect of Tove's success. She emphasized the value of having supportive colleagues to turn to for advice and collaboration. "It's been wonderful to connect with others for cross-selling opportunities. Everyone has been very open and willing to collaborate, which has been incredibly positive".
Learning and development
Tove is proactive in her learning approach, regularly attending events and webinars to stay updated on industry trends. She highlighted a recent event at Microsoft's office on generative AI, which provided valuable insights into scaling solutions for clients. "It's crucial to stay updated and not just get stuck behind a desk making cold calls all day".
➡ Read also: From trainee to hyper-care for our US customer - all in less than one year
Professional growth and future aspirations
Reflecting on her professional growth, Tove sees potential for development in her new role. "I believe this experience will significantly enhance my professional skills, opening doors to opportunities that wouldn't have been possible with my previous background in HR". She also mentioned the personal growth aspect, noting increased confidence in her professional capabilities, which translates into a stronger personal presence.
Tove's journey underscores the importance of adaptability, continuous learning, and the power of a supportive professional network. Her story is a testament to how stepping into new roles with an open mind and a willingness to learn can pave the way for significant career advancements.
Are you ready to step into a new role? You can find all open positions within Columbus at our career site!
